Frequently Asked Questions
How are your prices so competitive?
We handle everything in-house, from CAD design and crafting to diamond sourcing and packaging. Because we operate exclusively online, we avoid traditional retail overheads and can offer exceptional quality at a more accessible price.
Are the rings gold or gold plated?
All of our jewellery is made from solid precious metals only. We work primarily with 18k gold and 950 platinum, and every ring is hallmarked in accordance with the UK Hallmarking Act.
Does my ring ship fully insured?
Yes. All orders are shipped using fully insured and tracked delivery, ensuring your jewellery is protected while in transit.
How long does it take to craft my ring?
Most of our jewellery is made to order or bespoke, which typically takes around 4 weeks to craft. Items listed as ready to dispatch will be shipped within 2 working days.
Can you provide faster crafting times?
We understand that some moments in life are spontaneous. If you need a ring urgently, please contact us, and we will see what can be arranged.